1. Information We Collect
We collect information from website visitors and customers to provide an efficient, meaningful, and customized shopping experience. The information we collect may include information you provide directly, information collected automatically, and information related to purchases or customer service requests.
- Name, billing address, shipping address, email address, and phone number
- Order details, products purchased, delivery information, and customer service communications
- Account registration details, if you choose to create an account
- Information submitted through forms, product reviews, newsletter sign-ups, or promotional subscriptions
- Technical information such as IP address, browser type, device information, pages viewed, referring URLs, and date/time stamps
Payment information is processed through secure checkout and payment providers. Tuukit does not store your full credit or debit card number on our own servers.
2. Registration & Orders
When you place an order or use certain parts of our website, we may ask you to provide personal information such as your name, billing address, shipping address, phone number, email address, and other details needed to process your order.
We use this information for billing, order processing, shipping, customer service, fraud prevention, and communication about your order or our website.
3. Email & Marketing Communications
You may provide your email address to create an account, place an order, receive order updates, sign up for promotional notices, request product availability updates, or subscribe to our newsletter.
If we send marketing or promotional emails, we will provide a way for you to opt out or unsubscribe from future marketing emails. Transactional emails related to orders, shipping, or service updates may still be sent when necessary.
4. Product Reviews
If you submit a product review, we may ask for information such as your name, email address, location, rating, photos, and review content. Your email address will not be publicly displayed, but review content, name, location, or other information you choose to submit may be visible to other website visitors.
5. Cookies & Similar Technologies
Like many websites, we use cookies and similar technologies to help our website function, remember your preferences, improve site performance, analyze traffic, support checkout, and understand how customers interact with our store.
Cookies may help us speed up navigation, recognize users, enable cart and checkout functions, remember browsing activity, and improve the relevance of content or advertising. You can adjust your browser settings to refuse or remove cookies, but some parts of the website may not function properly without them.
6. Analytics, Advertising & Web Beacons
We may use analytics tools, advertising partners, pixels, tags, or web beacons to understand website usage, measure marketing performance, improve our services, and show more relevant content or advertising.
Third-party partners may collect information through cookies or similar technologies. Their collection and use of information are governed by their own privacy policies and settings.
7. How We Use Your Information
We may use your information to:
- Process, confirm, ship, and deliver your orders
- Provide customer service and respond to inquiries
- Record and quickly bring up information you have provided previously
- Help you find products, services, and information more easily
- Create and improve content, products, and shopping experiences that are relevant to you
- Send order updates, service messages, promotional notices, and new product information where permitted
- Detect, prevent, and reduce fraud, unauthorized transactions, or security risks
- Comply with legal obligations, enforce our policies, and protect our rights
8. How We Share Information
We do not sell your personal information in the ordinary course of our business. However, we may share information with trusted third parties when necessary to operate our store and provide services to you.
- Payment processors and secure checkout providers
- Shipping carriers, fulfillment partners, and logistics providers
- Customer service, email, marketing, analytics, and website service providers
- Professional advisors, fraud-prevention services, or legal authorities when required
9. Service Providers
Like most online retailers, we use third-party service providers to perform specific functions on our behalf. For example, we may share your name, shipping address, email address, and phone number with shipping partners to deliver your order.
These service providers are given information only as needed to perform their services and are expected to protect that information appropriately.
10. Legal Disclosure
We may disclose information when required by law, subpoena, court order, law enforcement request, or other legal process. We may also disclose information when necessary to protect our rights, enforce our Terms of Service, reduce fraud risk, investigate suspected illegal activity, or protect the safety and security of our customers, business, or website.
11. Business Transfers
If Tuukit is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable privacy laws and this Privacy Policy.
12. Non-Personal Information
We may use or share information that does not directly identify you, such as aggregated website traffic, product interest trends, general order statistics, or performance data, for analytics, marketing, reporting, or business improvement purposes.
13. How We Protect Your Information
We use reasonable physical, electronic, and administrative safeguards designed to protect personal information from unauthorized access, use, or disclosure. These safeguards may include secure checkout technology, encryption during transmission, limited access to personal information, and working with service providers that maintain appropriate security measures.
No online transmission or storage system is completely secure, and we cannot guarantee absolute security.
14. Your Rights & Choices
Depending on your location and applicable law, you may have the right to access, correct, update, delete, or request information about certain personal data we hold about you. You may also unsubscribe from marketing emails using the unsubscribe link included in our messages.
- Correct or update your personal information
- Request deletion of certain personal information
- Opt out of marketing communications
- Disable or close your account, where applicable
15. Children’s Privacy
We respect children’s privacy. Our website is not intended for children under 13 years of age, and we do not knowingly or intentionally collect personal information from children under 13. If you are under 13, please do not submit personal information to us and rely on a parent or guardian for assistance when using the website.
16. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, legal compliance, fraud prevention, accounting, dispute resolution, and other legitimate business purposes.
When personal information is no longer needed, we will delete, anonymize, or otherwise handle it in accordance with applicable laws and business requirements.
17. International Users
If you access our website from outside the country where our services or service providers operate, your information may be transferred to, stored in, or processed in other countries. Data protection laws in those countries may differ from those in your location.
18. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or business operations. Updates will be posted on this page, and the revised policy will become effective when posted unless otherwise stated.
We encourage you to review this Privacy Policy periodically.